Pest Control Software Suite for Croydon

design by Web Labs

Explore the four main components of this transformative software suite:

1: Website - Intelligent Webform for Pest Reporting and Payments

Customer 'Report a Pest' Intelligent Webform - Web Labs Bridge CMS

pest.croydon.gov.uk

Here, Croydon residents can:

• Report a pest.
• Schedule an appointment with a pest control technician.
• Obtain guidance on pest treatment.
• Process payments (when applicable).
• Receive email notifications of appointments.
• Easily cancel and reschedule appointments through a convenient CTA in the confirmation email.

Croydon Pest Control Webform: Report a Pest Form

2: CRM - Streamlined Pest Control Case Management

Web Labs Bridge CRM

Croydon Pest Control's dedicated management team can:

• Manage customer reports/orders.
• Initiate new cases.
• Oversee pest technicians and their respective teams.
• Handle council estates (blocks) management.
• Organise and plan jobs.

WebLabs Pest Control Suite CRM: Job Scheduler View

3: Dashboard - Dynamic Pest Control Technician Management

Web Labs Bridge GUI/CRM

Through this interface, the Croydon Pest Control management team can:

• View live job statistics.
• Access Mapping GIS for real-time technician location updates and job records.
• Utilise the mapping GUI feature.
• Select specific technician live data, allowing for job reallocation and more.

WebLabs Pest Control Suite Dashboard: Real-time Technician Data

4: iOS app - Comprehensive Tool for Pest Technicians

Web Labs iOS App

apps.apple.com/gb/app/weblabs-pest-control

With this, Croydon Pest Control's technician teams can:

• Manage and document daily inspection data, including:
  • Checking in/out.
  • Logging property access.
  • Conducting benefits and risk assessments.
  • Following specific pest investigation & treatment steps.
• Use a dynamic job scheduling tool.
• Navigate with Apple Maps.
• Schedule follow-up appointments.
• Review past inspection records.
• Obtain customer approvals and sign-offs.

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