Take control of pest control business at an enterprise level and manage your portfolio of cases with our CMS, CRM and iOS technicians app.
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A fully featured Web labs Pest Control Software Suite
Southwark Pest Control service use the fully featured Web labs Pest Control Software Suite to manage 1000s of pest control cases every year. The full life cycle of these pest control cases is handled by weblabs software as and end to end process.
The 4 products of this software family are:
1: Website - Intelligent webform for reporting a pest and taking payments
Customer 'Report a pest' intelligent webform - Web Labs Bridge CMS
www.southwark.gov.uk/pestcontrol
Here citizens can:
- Report a pest
- Book an appointment with a pest control technician
- Get pest treatment advice
- Pay (when applicable)
- Receive email appointment notifications
- Cancel and reschedule appointments via email
2: CRM - Pest Control Case Management
Web Labs Bridge CRM
Here the Southwark Pest Control management team can:
- Manage customer reports / orders
- Create cases
- Manage pest technicians and teams
- Manage blocks (council estates etc.)
- Schedule jobs
3: Dashboard - Pest Control Technician Management
Web Labs Bridge GUI / CRM
Here the Southwark Pest Control management team can visualise:
- Live job statistics
- Mapping GIS live updates of technician locations and job diaries
- Use mapping GUI
- Select technicians live data and reallocate jobs and more...
4: iOS app - Pest technician job processing
Web Labs iOS app
apps.apple.com/gb/app/weblabs-pest-control
Here the Southwark Pest Control technician teams can:
- Manage and record daily inspection data including:
- Check in / Out
- Log property access
- Conduct Benefits assessments
- Conduct Risk assessments
- Follow pest investigation & treatment steps
- Use a dynamic scheduling tool
- Use apple maps
- Arrange follow up appointments
- View inspection history
- Get customer sign off
