Digital Transformation with Web Labs

Web Labs

Pest Control Suite

Take control of pest control business at an enterprise level and manage your portfolio of cases with our CMS, CRM and iOS technicians app.

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A fully featured Web labs Pest Control Software Suite

Southwark Pest Control service use the fully featured Web labs Pest Control Software Suite to manage 1000s of pest control cases every year. The full life cycle of these pest control cases is handled by weblabs software as and end to end process.

The 4 products of this software family are:


1: Website - Intelligent webform for reporting a pest and taking payments

Customer 'Report a pest' intelligent webform - Web Labs Bridge CMS

www.southwark.gov.uk/pestcontrol

Here citizens can:

  • Report a pest
  • Book an appointment with a pest control technician
  • Get pest treatment advice
  • Pay (when applicable)
  • Receive email appointment notifications
  • Cancel and reschedule appointments via email
Southwark Pest Control Form
Report a pest form

2: CRM - Pest Control Case Management

Web Labs Bridge CRM

Here the Southwark Pest Control management team can:

  • Manage customer reports / orders
  • Create cases
  • Manage pest technicians and teams
  • Manage blocks (council estates etc.)
  • Schedule jobs
WebLabs Pest Control Suite CRM - Job scheduler
CRM - Pest Control Scheduler

3: Dashboard - Pest Control Technician Management

Web Labs Bridge GUI / CRM

Here the Southwark Pest Control management team can visualise:

  • Live job statistics
  • Mapping GIS live updates of technician locations and job diaries
  • Use mapping GUI
  • Select technicians live data and reallocate jobs and more...
WebLabs Pest Control Suite dashboard
Live technician data in the pest control dashboard

4: iOS app - Pest technician job processing

Web Labs iOS app

apps.apple.com/gb/app/weblabs-pest-control

Here the Southwark Pest Control technician teams can:

  • Manage and record daily inspection data including:
    • Check in / Out
    • Log property access
    • Conduct Benefits assessments
    • Conduct Risk assessments
    • Follow pest investigation & treatment steps
  • Use a dynamic scheduling tool
  • Use apple maps
  • Arrange follow up appointments
  • View inspection history
  • Get customer sign off
WebLabs Pest Control Suite - Technician's iOS app
WebLabs Pest Control Suite - Technician's iOS app
WebLabs Pest Control Suite - Technician's iOS app
WebLabs Pest Control Suite - Technician's iOS app

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