eGov Software Systems
efficiency and effectiveness for e-government

As E-Government evolves into T-Government, public sector organisations are increasingly aware that they need solutions that will not only provide suitable software systems but also offer intelligent integration with their organisational infrastructure, realising cost and efficiency benefits and enabling them to deliver a better service to citizens and businesses.

With over 90 different public sector clients, Web Labs is at the forefront of the T-Gov revolution, and our experience and expertise are available today to place you at the leading-edge of these changes. We have a wide range of modular software systems and our UK-based development staff are on hand to help you select and develop your own optimised solutions.

Distinguished by our commitment to seamless integration, customised programming and continuing development services, Web Labs solutions offer tangible efficiency and performance gains, and will enable you to achieve T-Government status, fulfil the requirements of the Gershon review and provide an easier, faster and more effective service to the public.

Community Master logo

All our new software integrations start with the Web Labs Bridge. The Digital Transformation, Development and Deployment Platform that builds on the power of self-service channels to deliver a single customer view, improving customer service, increase revenues and realise measurable cost savings.

Legacy Software Products

eGov software systems making T-Government trouble-free:

Content Master logo

Enterprise Content Management System develop and maintain web sites and intranets without the need for specialist IT skills.

Forms master logo

Enterprise E-Forms easily communicate with the public and staff.

petitons logo

The Complete e-Petitions Solution that covers The Local Democracy Economic Development and Construction Act 2009.

documentemaster logo

Enterprise Document and Records Management System file and retrieve all your documents and digital assets.

leisure bookings logo

An interactive system that allows customers to browse for and book activities for their children to partake in.

searchmaster logo

Enterprise Advanced Search Engine help staff and public find the most relevant information quickly and easily.

resourcemaster logo

Resource Management organise resource bookings whether a room, company vehicle, lecturer or sport pitch online, inform all participants and instantly cost the transaction.

Recruit Master logo

Recruit Manager administer, publish and cost recruitment processes, ensure fair and efficient recruitment, facilitate good communication between HR and department heads.

web self service logo

Web self-service customer relationship management (CRM) with Web Labs electronic support (e-support) that allows customers and employees to access information and perform routine tasks over the Internet, without requiring any interaction with a representative of an enterprise.

Consultation Master logo

Consultation software for eGov create, publish and analyse on-line consultations.

Committees Manager logo

Committee Meetings - create, administer, and publish agendas and minutes of meetings.

Community Master logo

Community Web Site Manager easily and economically develop and manage multiple web sites for communities, voluntary groups, parish councils etc.

mars logo

Remote Working capture data remotely on laptops and PDAs and transmit to a central system for analysis.

refusemaster logo

One major cost in a local authority is the call centre; & many of the calls occur want to know when and what type of bins are collected. Local authority costs can easily be reduced with RefuseMaster.

edemocracy suite logo

A true e-democracy package covering every aspect that is well thought out, easy to implement and use all at an affordable price.

mars logo

Scores On The Doors A system to calculate and publish hygiene scores for Food Premises as recommended by the FSA.


In addition to our software Web Labs offer a complete range of services and support including:

  • Web Site Design
  • Search Engine Optimisation
  • Staff Training
  • Project Management
  • Web Site Hosting
  • Ongoing Support, Development and Maintenance

Web Labs User Groups

user groups concept

Customers who use Web Labs technologies have joined together in user groups around the U.K. Members have the chance to share information, resources and even data, get questions answered and plan new feature sets for products in development (and sometimes a free lunch!).

Do you want more technology to do more for you? Join the club! Buying into a Web Labs product suite is more than a one-off, its a relationship where support and collaboration are encouraged.

Web Labs Service Desk Plus

user groups concept

We have now been running our online help desk since 2009. Web Labs track and manage all out customer calls regarding service requests, your problems and solutions. For those existing customers not yet using this facility please contact Matt ( To set you up on the system Matt will need a customer ID, contact name, number and e mail and she will be happy to get you started. For new customers this is just another way we are adding value to your purchase with enterprise level support.

T -Gov in action with Web Labs software

W3C XHTML icon W3C CSS icon Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0 Browse Aloud logo