eGov CMS software:
Case Study: Inverclyde Council

inverclyde screenshot

Inverclyde Council's new website for 2007/2008 was delivered with multiple modules and components, to a high specification of accessibility and more.

Screen shot gallery

Click a thumb-nail below to view the light box of images

Inverclyde Council's new website,, was launched in October 2007. The new user-friendly site has a completely new design which makes it easier to use, more attractive and more informative than our previous site.

The new-look site is the result of months of detailed work by Council staff in collaboration with specialist website designers Web Labs, who have extensive experience in designing local authority websites. The aim was to make the new site appealing to the eye, colourful and straightforward to use, not to mention full of the most up-todate information on what's going on within the Council. The new site allows the people of Inverclyde to do many things online, bringing Council services into the 21st Century. One of the interactive features of the new site is our Business Directory, where you can search for contact details for local businesses. Our 'Do it Online' section offers the facility to report road or lighting faults, request services such as a bulk uplift, apply for hall hire, object to a planning application, request a wheelie bin, and much more. Our new easy-to-use events diary will keep you up-to-date with any sporting events, festivals, concerts, children's activities and special events going on in Inverclyde.

There is also an online comments and complaints service where you can tell us your opinion on the new site, as well as any other Council service.

The next phase of development will see the website become fully transactional, allowing you to pay Council Tax bills and make various other payments online. We are keen to hear your views on the new website and will consider any suggestions for improvement. To submit a comment, visit our website at and click 'Do it Online', where you will find a form called 'Contact Us'. We look forward to hearing from you.


I'm delighted with the new and improved council website. It's more straightforward to use, has the most up-to-date information on what's going on in the Council and gives local people the chance to access services on-line Leader of the Council, Councillor Stephen McCabe

InView Magazine Nov 2007

Also installed

Content Master logo

Enterprise Content Management System develop and maintain web sites and intranets without the need for specialist IT skills.

Forms master logo

Enterprise E-Forms easily communicate with the public and staff.

Consultation Master logo

Consultation create, publish and analyse on-line consultations.

searchmaster logo

Advanced Search Engine with automatic categorisation / automatic classification system

refusemaster logo

One major cost in a local authority is the call centre; & many of the calls occur want to know when and what type of bins are collected. Local authority costs can easily be reduced with RefuseMaster.

Committees Manager logo

Committee Meetings - create, administer, and publish agendas and minutes of meetings.

Community Master logo

Community Web Site Manager easily and economically develop and manage multiple web sites for communities, voluntary groups, parish councils etc.

mars logo

Scores On The Doors A system to calculate and publish hygiene scores for Food Premises as recommended by the FSA.

W3C XHTML icon W3C CSS icon Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0 Browse Aloud logo