Community Master logo

All our new software integrations start with the Web Labs Bridge. The Digital Transformation, Development and Deployment Platform that builds on the power of self-service channels to deliver a single customer view, improving customer service, increase revenues and realise measurable cost savings.

Legacy Software Products

Community Master logo

Content Management System for web portal development and enterprise level capability at a budget price.

Content Master logo

Enterprise CMS for large organisations, scaleable and powerful content management system.

Consultation Master logo

Consultation Master is an easy to use online consultation builder that allows user departments to create, publish and analyse their own consultations.

documentemaster logo

Enterprise Level Document & Records Management System.

ecommerce logo

An easy to use widget based system where citizens can view their customised content in one place and transact affectively with your eGov website.

ecommerce logo

Complete ecommerce suite with product inventory, basket and payment integration with EPDQ.

edemocracy suite logo

A true e-democracy package covering every aspect that is well thought out, easy to implement and use all at an affordable price.

Forms master logo

Forms Master allows you to build tailored & intelligent e-forms.

mars logo

Food Information reporting system. Building a better food inspection reporting system for the Scores on the doors scheme.

generic directory logo

Web Labs software enables the fast development of any directory that can be searched on any field, have graphics attached and have protected fields.

leisure bookings logo

An interactive system that allows customers to browse for and book activities for their children to partake in.

mars logo

The Mobile Auditing System: Organise, Manage, Retrieve & Audit in a Paperless Environment.

Committees Manager logo

Committee Meetings - create, administer, and publish agendas and minutes of meetings.

petitons logo

The Complete e-Petitions Solution that covers The Local Democracy Economic Development and Construction Act 2009.

Policy manager logo

An option of Document Master is the policy manager kit, this allows documents to be marked as read and understood and even to create a multiple choice question and answer to score the readers understanding of a document. Ideal for many users and for testing staff on latest procedures in health and safety etc.

web self service logo

Web self-service customer relationship management (CRM) with Web Labs electronic support (e-support) that allows customers and employees to access information and perform routine tasks over the Internet, without requiring any interaction with a representative of an enterprise.

Recruit Master logo

Recruit Master is a bespoke system that allows both HR and potential candidates to interact in a friendly and efficient manner that will aid both parties successfully through the job application process.

refusemaster logo

One major cost in a local authority is the call centre; & many of the calls occur want to know when and what type of bins are collected. Local authority costs can easily be reduced with RefuseMaster.

resourcemaster logo

Resource Management system to manage an unlimited number of resource types at an unlimited number of locations.

searchmaster logo

Advanced Search Engine with automatic categorisation / automatic classification system

taxonomymaster logo

To collect and classify any digital file and file in easily accessible 'folders'

Web Labs User Groups

user groups concept

Customers who use Web Labs technologies have joined together in user groups around the U.K. Members have the chance to share information, resources and even data, get questions answered and plan new feature sets for products in development (and sometimes a free lunch!).

Do you want more technology to do more for you? Join the club! Buying into a Web Labs product suite is more than a one-off, its a relationship where support and collaboration are encouraged.

Web Labs Service Desk Plus

user groups concept

We have now been running our online help desk since 2009. Web Labs track and manage all out customer calls regarding service requests, your problems and solutions. For those existing customers not yet using this facility please contact Matt ( To set you up on the system Matt will need a customer ID, contact name, number and e mail and she will be happy to get you started. For new customers this is just another way we are adding value to your purchase with enterprise level support.

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